Additional Information
- Hours of Operation & Statutory Holidays
- Payments and accessing your Groovy Account
- Logging into your Member Portal
- Cancellation policy
- Requesting schedule adjustments
- Visiting the Lodge
- Towels
Hours of Operation and Statutory Holidays
The Lodge is open 365 days each year for boarding and daycare. Day hikes, with pick-up and drop off, take place Monday through Friday, excluding statutory holidays (see list below). On occasion we will need to cancel additional days for reasons such as extreme weather events. On such occasions we will notify affected clients by email.
Drop-off and Pick-up Times for Boarding and Daycare:
Monday through Friday: 7:00am – 7:30am & 6:30pm – 7:15pm
Saturday and Sunday: 8:00am – 9:00am & 6:30pm – 7:15pm
Statutory Holidays in Ontario:
New Year’s Day – January 1stFamily Day – Third Monday in February
Good Friday – Friday preceding Easter Sunday
Victoria Day – Last Monday preceding May 25th
Canada Day* – July 1st
Simcoe Day – August 1st
Labour Day – First Monday in September
Thanksgiving Day – Second Monday in October
Christmas Day – December 25th
Boxing Day – December 26
*If Canada Day falls on a Sunday, the following Monday is observed as the statutory holiday.